Worried the customer promising to pay won’t do it? Ask them this “Do you want me to let you know once your payment arrives?”. Never fails to sort the wheat from the chaff Don’t ever reply straight away to anRead more

As anyone who has ever had to chase money knows, actually getting the customer to respond is just as frustrating as them not paying. The unanswered emails, the phone calls that aren’t returned, the SMS that you can see they’veRead more

“What is the absolute most you can pay today?”- my 9 favourite words in the world- this is why: 1. Any payment, regardless of amount, resets the Statute of Limitations for another 6 years. That’s right- you get 6 yearsRead more

Even though debt collection is one of the oldest industries in the world (it’s true, think about it) there remains an element of mystery as to what we can actually do to get your money. Many people think we haveRead more

Hi guys, we see a lot of credit applications as you can imagine. Businesses think that by having new customers complete one will protect them from a bad debt or ensure the customer pays on time. And in many cases,Read more

FAQ’s- Who doesn’t love FAQ’s! Answers to questions you know you want to ask and probably should find out, but someone already has and all the hard work is done! Now you can just read the answers and become informed!Read more

Guys collecting a disputed debt is never black and white. Just because they owe it, doesn’t mean they are going to pay it- it is all about your argument being better than theirs. We were given an $800 debt toRead more

Websites. Every single business worth their salt should have one. They are a virtual shopfront and a portal for your customers to learn about you and your business, and most importantly, why they should give you their hard-earned. Have aRead more

Virtual Assistant, VA, whatever you want to call them, up until a decade ago they hardly existed. These days, this is a burgeoning industry that is growing at a rapid rate, as business owners become more and more time poor.Read more