The dreaded late fee. Loved if you’re the one charging and collecting them, hated if you’re the one paying them. But a late fee is a late fee right? Wrong. Whilst the concept itself is fine and we actively encourageRead more

First up today we have our gold medal winner, undefeated and the best by far- ladies and gentleman give it up for: The Telephone! The phone is your best friend folks. The single best way to get paid is byRead more

When chasing payment, there are generally 5 contact methods used. They are: – The phone – Personal visit – SMS – Letter – Email These are the big 5 and whilst there are others like Facebook messaging etc, you willRead more

Here you go folks. If this doesn’t get you some money in the next 2 weeks then nothing will. Feel free to use liberally and share with anyone you think will benefit. Just add your customer’s name, your bank detailsRead more

1. If your customer is a business, establishing their correct entity is a must. ABN Lookup is good for this but if you’re still stuck, the Terms and Conditions or Privacy Policy section of their website is also a goldmine.Read more

Anyone who has been in business for a while will know that we are entering the danger zone. The annual period where getting paid is like pulling teeth. Thankfully it is still mid November so there is still time toRead more

“The telephone is your best friend! Don’t be scared of the phone”!!! I really wish I could shout this constantly from the rooftops to every business owner in this country. The amount of people who are petrified of calling theirRead more

This is a question we get asked all the time and our answer is always the same- absolutely you should. But give them one final chance and don’t ever give them longer than 24 hours to respond or pay. Short,Read more

Everywhere I go, everyone I talk to, every business that I help I recite my mantra: “What is the absolute most you can pay today?”. These 9 words are the reason we collect millions of dollars every year and teachRead more

One of the first things you should do if your overdue customer is also a business is identify their structure- go to www.abr.business.gov.au and search their name. If they are a Pty Ltd company then it’s worth doing a companyRead more