Go to court. Serve summons. Get paid. Right? Wrong!! Suing someone correctly is an art form- a practice which when done badly can cost you not only the amount you are owed, but also your fees, your client’s fees andRead more

EngagementForm

Good afternoon/morning (customer’s name) I write again regarding the above-mentioned (invoice number in subject line) which remains outstanding in the amount of ($$ amount). Despite numerous opportunities to make payment, we haven’t received anything from you and I have decidedRead more

Invoice Factoring- what, why, who, how. Factoring is a bit of an unknown in Australia- perhaps you have heard of it but discounted it as a bit of a novelty. Folks we have spent the last few days researching itRead more

Right ladies and gents, gather around please. If you have ever had to chase customers for money, you will have heard all the excuses under the sun. Not only excuses, you will have also heard most of the following andRead more

NEW CUSTOMER ENGAGEMENT FORM Thank you for your interest in becoming a customer of ours (“The Business”). It is our policy that a ‘New Customer Engagement Form’ is completed by all our new customers (“The Customer”) This form sets outRead more

(Today’s date)     (Customers name and address)     LETTER OF DEMAND     Re.                              (Outstanding invoice number/s) Amount:                     (Outstanding amount)     Dear (Customers first name, or name of person you have been dealing with is customerRead more

Small debts- “but it’s the principal”. Being owed less than $500 sucks. It really does. It is annoying and frustrating and you kind of feel ridiculous chasing someone for two hundred bucks when your time could be better spent findingRead more

“OMG why can’t people just pay on time!”. Every single one of us at one time or another have surely uttered these words. Have you ever actually wondered why? Like really analysed why? I have! And you my good peopleRead more

Ladies and gents, we come bearing gifts! Without a shadow of doubt, the question we get asked more than any other is “Can I add your collection fees onto my debt?”. Our answer is always “No, unless you have aRead more