Demand emails- we see A LOT of them. Whenever we are sent a new debt to collect our client’s will include the emails they have already sent their debtor requesting payment. Obviously it hasn’t worked and it is almost alwaysRead more

Nope, you aren’t imagining things- it really is that hard getting paid at the moment! The old January hangover- happens every time. This January however seems to be worse than normal so if you are chasing outstanding invoices from lastRead more

Everyone has dealt with an Arrogant Angus I am sure. Full of themselves, not short on confidence and always on the phone, they can be a nightmare to get money out of. Characteristics: – Massive ego – Refers to themselvesRead more

I don’t like to have regrets in business- I think everything we do and everything we go through, good and bad, is a learning experience and life is way too short to live in the past. But there is somethingRead more

(date ie. 20 June 2020) (Customer name) (Address) (Suburb, State, Postcode)   DEFAULT NOTICE Re: (Outstanding Invoice (s) (invoice numbers) Amount owing: (Total amount owing) Original due date of invoice: (Due date of oldest/only invoice)   Dear (Customer Name), WeRead more

When chasing outstanding invoices, it is absolutely vital that you are chasing the correct entity. This means using the customer’s full name like Nicholas instead of Nick. Or William instead of Bill. Samantha instead of Sam. When it comes toRead more

It is a very fine line, the one between getting paid and not. Very fine. They may have the money and may want to pay, but the wrong word or incorrect tone can have dire consequences for your bank balance.Read more

Important Notice. To our loyal followers, Like most businesses in Australia at the moment, we have felt the pinch caused by the Coronavirus restrictions. Accordingly, we have had to make some changes to our pricing in order for us toRead more

Another day, another business makes an exception and gets burnt. Look I am just going to come out and say this- PLEASE, FOR THE LOVE OF GOD, DON’T MAKE EXCEPTIONS IN YOUR BUSINESS FOR ANYONE!! We were just sent aRead more

Dear (supplier’s name) I hope you are well and staying safe in this difficult time. I wish I didn’t have to write this email, however rather than burying my head in the sand and ignoring your requests for payment, IRead more