People will often ONLY pay when the ABSOLUTELY have to. There, I said it! Time and time and time again, this is a proven fact. And it is ridiculous isn’t it. To think that they had the money all alongRead more

Ahh yes, we have all had that customer who is just never happy. You could have gone above and beyond, worked until 2am to ensure their work was done in time for their deadline, literally done everything asked of you,Read more

Business is hard. Bloody hard. Anyone who thinks otherwise is a fool and has clearly never owned one before. A slow week here, a tough month there, before you know it your landlord is demanding their rent, creditors are callingRead more

Debtor profile number 892- “Smooth Sam”. Everyone has dealt with a “Smooth Sam” in their time I am sure. Polite, courteous and friendly to a fault, they will charm you into thinking they have the absolute best intentions in theRead more

Ladies and gents, without further adieu I give to you the 2nd part of our “How to ruin someone’s credit file” series! Last time we discussed the difference between a Default and a Judgment. Both are listed on credit files,Read more

Default, black mark, adverse credit listing. Whatever you want to call it, owing money can lead to a damaged credit file. Basically there are 2 types of black mark- a Credit Default and a Judgment. Defaults are bad, Judgments areRead more

“I have been trying for months and months with no luck- you make one phone call and they pay, how on earth do you do it?” We hear this all the time. As in all the time! Don’t get meRead more

If you are in business and offer trading terms, this bad boy is lethal and must be in your arsenal of debt collection tools. What is it: A legal demand letter which gives your customer 21 days to pay. Requirements:Read more

Collecting money is all about being persistent and incredibly determined. It is contacting the customer twice a week, at least, whether it be by email, call, sms, reminders, etc. But did you also know that doing nothing can also beRead more

“What is the absolute most you can pay today?”. If there was an Olympics for debt collection, this statement would win the gold. Please folks- go and grab a pen, your tablet, iPad, your child’s crayon, an aerosol can, aRead more